Employee Engagement Survey FAQ Template

Employee Engagement Survey FAQ with Employees Asking Questions

Who is our survey partner?
We work with a third party vendor, LSA Global, to design and distribute our Employee Engagement Survey. LSA Global is committed to keeping our survey data confidential and also to get us the information we need to cultivate engagement in our work environment.

LSA Global works with more than 5,000 organizations on employee assessments every year and is the exclusive research partner of the American City Business Journal’s Best Places to Work™ contests in over 40 U.S. metro markets. After our survey responses are collected, we’ll be able to benchmark our survey results against others in our industry and to other organizations similar in size.

What does the engagement survey measure?
LSA Global has a simple, Engagement Model. We call it “Preach, Plan, & Pursue”.  In short, the survey was developed to measure three primary components of Employee Engagement:

  • Advocacy – Do employees think and speak highly of the organization – its leaders, managers, employees, products, quality and future outlook?
  • Intent to Stay – Do employees want to be a part of the organization?
  • Discretionary Effort –Do employees think of ways to do their jobs better, improve service delivery and operational efficiency?

How should I interpret the survey questions?
Your answer should relate to the organization as you see it. Each survey question should be interpreted in terms of what it means to you. This will be shaped by your role, position, experiences, etc.

Is the survey really anonymous?
Yes! LSA Global is committed to the highest standards in protecting and safeguarding your right to privacy while using and interacting with our applications.  Your privacy as a survey taker is guaranteed by an agreement with your organization prior to the survey administration by LSA Global.

Each survey link is unique to ensure each employee takes the survey only once. Your participation and the answers you provide will be kept confidential by LSA Global, who handles the administration, analysis, and reporting of the results. Results of the survey are aggregated without individual identifiable information. No one in your organization be able to connect your responses directly to you. When viewing data by groups, e.g. department, results are required to meet a threshold of minimum responses in order to preserve privacy of employees.

Who will participate in the survey?
[Suggested response] All permanent, full-time employees will be invited participate in the survey. The survey will not include interns.

Will my supervisor be able to see specific responses for their area?
All groups that a report can be run by are required to meet a threshold of minimum responses in order to preserve privacy of employees. In most cases, the reports will combine a number of smaller departments.

How does the survey know what area I work in? I didn’t see any questions about this?
If you take the survey online, we have linked your email to your department. Results of the survey are aggregated without individual identifiable information. No one in your organization be able to connect your responses directly to you.

What will be done with the information gathered by the survey?
LSA Global will analyze the data and create reports that show the results for each question. Results will be compared to the data from other surveys that have been conducted throughout the country. The information will be shared with your organization. Your organization will then share the results with individual departments and employees. Based on this data, your organization will develop initiatives to continue to improve your work experience.

I received a message stating the survey has already been completed, but I have not started the survey.
Please verify you are using the survey link sent to you directly from LSA Global.  The links are unique to each participant, meaning no individual can take the survey more than once. If you forwarded your invitation to a fellow employee, they may have completed your survey.

What happens if I accidentally quit my browser?
All your responses up to the page you were currently working on are saved. Simply click on the survey link provided in your invitation to return to your survey.

Can I change my answers after submitting my survey?
By clicking the “Submit Survey” button, you submit your survey to LSA Global. Unfortunately, there is no way for you to go back and change your answers after you submit the survey.

To learn more about increasing employee engagement, download The Top 10 Most Powerful Ways to Boost Employee Engagement

Share:
Facebook Twitter Google+ Email LinkedIn
Files under:  

Comments are closed.

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

Chris Wells
Vice President, HR and IT

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.

Debra Martucci
Vice President, Information Technology

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More