Being a Good New Manager Is Not Magic

Magic does not make you a Good New Manager

How To Be a Good New Manager
Being a good new manager does not depend upon magic. While it is true that the knowledge, skills and abilities to manage others is not intuitive, those leadership attributes can be learned. The right management training can take an individual contributor who was responsible principally for their own productivity to a leader who knows how to manage the productivity of others.

Attributes of Effective New Supervisor Training
Effective new supervisor training is an essential first step in making a successful transition into management. The program you choose should be:

  • Customized to your business and unique situation
  • Targeted to the critical few management scenarios and skills that matter most
  • Involve lots of practice, follow-up and real-time coaching

Five Disciplines of Effective Management
Focus on the five disciplines of effective management as they suit your own unique organizational culture:

  1. Understanding a manager’s role in your organization
  2. Communicating as a manager
  3. Implementing performance planning
  4. Motivating and incentives
  5. Prioritizing and delegating

The Importance of Communication
The one thread that links all the management disciplines is communication. The better new managers can communicate as they meet one-on-one, lead meetings, or interface with other departments, the more effective they will appear…and actually be.

The Role of Empathy
A key aspect of communicating and supporting your team members as a manager is empathy…the ability to tune in to others’ needs and feelings. This means that you as manager need to be able to read your followers’ emotions and control your own. Giving in to serious emotional displays from anger to sadness may be OK occasionally for an employee…but never for a manager.

Five Tips on How to Be a Good New Manager
Here are five tips on when and how to show empathy while at the same time you stay in control of your own feelings:

  • When It’s Right
    Don’t give in to the easy or more popular decision just to avoid controversy. Good managers have the courage to do what’s right even when the right decision causes discomfort.
  • When It’s Appropriate
    Be sympathetic when an employee is facing a difficult challenge or share their joy when they’re celebrating a success—personal or professional. A caring manager knows how to be understanding and share feelings either as a supporter or as a cheerleader.
  • When Your Gut Says So
    Some decisions are more difficult than others because the ramifications are not clear. At times like these, trust your intuition.
  • When It’s Time
    Managers don’t have the luxury of procrastination. Set an example for your team members. Do what you need to do when it’s time to do it. Avoiding a difficult conversation, for instance, only makes the task harder and more onerous when you finally tackle it.
  • When It Was Your Fault
    Step up and admit when you were wrong. Rather than “crying over spilt milk” or shifting the blame elsewhere, the mature and confident leader accepts responsibility and then looks for a solution to the problem. Isn’t this the way you’d like your followers to behave?

The Bottom Line
There is no magic wand to help new managers. To do well, you need to be prepared for the role in terms of knowledge, leadership skills and the kind of emotional control that makes for good communication.

To learn more about being a good new manager, download The Six Management Best Practices that Make the Difference Between Effective and Extraordinary

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Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

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Learning & Development

ebay

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

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HR Director

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

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CEO

Edify

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

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Intuit

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

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Vice President Human Resources

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