4 Factors that Distinguish the Top Solution Sellers

graphic of a woman propelled upward by a rocket showing her superior solution selling training

Solution selling training emphasizes using your time wisely. But that’s such a general piece of advice! More specifics around top sellers’ best practices or which activities really make a difference would be much more helpful for those who seek to turbo charge their sales effectiveness.

Our over twenty years of designing and delivering customized solution selling training programs and working with sales teams to improve their performance has taught us a thing or two. Here are four factors we have found that distinguish the top solution sellers from the middle-to-low performers. The most effective solution sellers:

  1. Plan thoroughly before each call
    Don’t try to “wing it.” Customers know when you have prepared and when you haven’t. It can feel almost insulting to customers who have set aside time to meet with you to find you know very little about them. They expect you will have questions but not questions that could have been answered by simple research, a review of their financial reports, or preliminary interviews with staff.The best consultative salespeople invest their time in learning all they can about the customer and their situation before the meeting. This way they can dig deep into what the customer really needs and build the relationship on firm, value-added ground.
  2. Know which target clients warrant their time and energy
    Smart solution sellers have a clear profile of their target customers. They know who are likely to be interested, who have a need and who have the resources and support to buy. They know that the faster they can qualify a prospect, the faster they can either pursue them or pass them by. A red light on one customer gives them time to focus on a prospect with more buying potential.
  3. Focus on selling rather than peripheral activities
    Salespeople are a very expensive resource for any organization. Top solution sellers spend their time selling rather than in activities that can be better covered by others. The most efficient and effective sellers know how to off-load tasks that do not capitalize on their core skills. They learn to rely upon support from admin staff, customer service and field engineers.
  4. Provide value with each interaction
    Top salespeople work hard to establish themselves as trusted partners with their customers. To build this kind of relationship, they must act more like advisors who have their customers’ best interests at heart and less like sellers who are interested mainly in their own revenue targets. They try to bring a little “gift” each time they interact…a pertinent whitepaper, a referral to a subject matter expert, an insight, or a fresh perspective. The value they bring strengthens the bond between buyer and seller and increases entanglement…the best defense against the competition.

Try to incorporate these best practices from solution selling training into your sales process and watch your sales performance soar.

To learn more about improving your solution selling skills, please download The 6 Top Reasons Sales Training Initiatives Fail

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