3 Critical Change Management Steps to Create the Circumstances for Success

Change Management Steps

Do Change Management Steps Really Work?  
Organizational change management training and consulting experts know changing habits and behaviors is difficult…just ask anyone who has ever been on a diet or who has reneged on their New Year’s resolutions.

The Change Called “Weight Loss”
Let’s start with weight loss.  According to the Centers for Disease Control, sixty-two percent of adult Americans are overweight or obese.  And obesity has been directly linked to health problems such as heart disease, diabetes and sleep apnea.  So there is an urgent problem that needs some proven change management steps.

Accordingly, Colorado State University reports 50 million Americans go on a diet each year but unfortunately only 5 percent manage to keep the weight off.  The study found while many can drop weight quickly, the majority do not reduce calorie intake or increase physical activity over the long run.  This is not dissimilar to organizational change efforts losing momentum as the fad of the month when the going gets tough.

New Year’s Resolution Statistics Look Pretty Bad
When it comes to New Year’s resolutions, the U.S. News reports approximately 80% of resolutions fail by the second week of February.  The most common resolutions include weight loss, exercise, stopping smoking, better money management and debt reduction.  Not easy changes to make.

And again these statistics are not vastly different from the failed organizational change initiatives that plague corporations year-after-year.

What Are Resolutions Really About?
Making resolutions (or any change) work involves the hard work of changing behaviors.  To change a behavior, you must change your thinking when you’re faced with a choice or decision related to your desired change. And according to brain scientists, making a new decision requires creating new neural pathways from new thinking – a basic rewiring of your brain.

Three Proven Steps to Effective Change
But people also change when their circumstances change.  If you as a change management leader can follow proven change management steps to modify the environment so that the new behavior is positively reinforced, organizational change is more likely to be successful.

1.  Align Rewards and Consequences
The old carrot and stick theory is still around because it works (as long as it is in place). In the workplace, you can effect change more quickly if you offer incentives for the positive behavior you want and consequences for the negative behavior you want people to avoid.

2.  Find Role Models
Identify those in the workplace who are generally admired or hold great level of influence. If you can persuade them of the need for the behavior change and secure their authentic cooperation and commitment, you have a role model for others to emulate. Key influencers can encourage organizational change far more effectively than an executive decree.

3.  Offer Meaningful Support
Once you have identified the behavior change you seek, be sure to provide targeted and relevant change management training skill development, project opportunities and the coaching that will support the new behaviors.

The Bottom Line
Once you have identified the behavior change you seek, follow these three change management steps (1) align rewards and consequences, (2)  find and promote role models and (3) offer meaningful support .

To learn more about organizational change and proven change management steps, download A New Way to Think About Change: The Agile Organization

Comments are closed.

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.

Terri Wright-Scheer
Vice President Human Resources

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More