15 Proven Tips to Improve Survey Response Rates to Over 80%

Graph showing Improve Survey Response Rates

Smart Companies Improve Improve Survey Response Rates
Because employee surveys are only effective when employees respond, smart leaders do what it takes to improve survey response rates. Moreover, you need a high enough Engagement Survey Response Rate in order to collect aggregate, accurate, and actionable data.

What is a Good Survey Response Rate?
Our clients who want to improve survey response rates typically aim for a 95% confidence level of +/- 3%.

It Takes Effort to Improve Survey Response Rates
But getting a high employee survey response rate isn’t always easy—whether your employees are intimidated by the process, don’t believe their individual voices matter, or they’re just plain busy. But that doesn’t mean employers can jut sit idly by and hope for the best on their quest for attracting, engaging, developing and retaining top talent.

Fifteen Research-Backed Tips to Improve Survey Response Rates
If you are worried about Employee Survey Response Rates, you need to do something about it. But what?  By following these research-backed tips our clients have an average employee survey response rate of 84.5 percent.

  1. Put together a cross-functional “Survey Team” made up from a variety of departments – include staff and managers. Have them give input on survey design and items that might need clarification for employees. Also have them assist in developing communication pieces. They should be advocates for the survey throughout the organization.
  2. If the survey is recurring, survey the same time every year so the survey becomes routine for employees, and they expect it.
  3. Communicate the importance of confidentiality.
  4. Distribute an FAQ document to all employees. Download a sample Employee Engagement FAQ sheet here.
  5. Send an announcement from CEO before survey launches.
  6. Hold manager webinars to provide them with a road map of the process and ask for their assistance.
  7. Hold a presentation for employees to better understand confidentiality, survey process, and what you will be doing after the survey. Allow for Q&A time.
  8. Share response rate (and response rate goal) with all regional/division leaders, team leaders, and employees during the survey through intranet or emails. Give your leaders online, real-time access to their team’s response rate.
  9. Encourage managers to have their teams schedule 15 minutes on their calendar to complete the survey.
  10. Hold a friendly competition between divisions/departments or reward the departments who reach 100 percent response rate by a certain date.
  11. Explain what you will do with the data once the survey is complete.
  12. Thank employees for taking the survey after the survey closes.
  13. Hold action-planning sessions with employees.
  14. Use the survey results as a KPI and make the metric visible to all employees.
  15. Throughout the year, link new company initiatives to the survey feedback.

The Bottom Line
High survey response rates are essential to collecting aggregate, accurate, and actionable employee feedback. Ensure you use a confidential survey platform and real-time response rate report to help increase employee participation on your next survey.

To learn more about increasing employee engagement, download The Top 10 Most Powerful Ways to Boost Employee Engagement

Share:
Facebook Twitter Google+ Email LinkedIn

Comments are closed.

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

What a refreshing change from the half-baked psycho-babble you normally get from “training” organizations. LSA gives you the assistance you need to define and reach your goal, and then they give you a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More