Exceeding Client Expectations Every Day - We are fiercely devoted to the success of our clients and proud that over 85% of our business comes from repeat business with satisfied clients. We have listed some recent and representative client quotes below.
"LSA has become the gold standard in
team building and
management training at Genomic Health! I have a hard time finding facilitators that come close to their expertise and energy."
Emily Couey
Director of Human Resources
Genomic Health, Inc.
"Gilead and LSA Global continue to build a mutually beneficial relationship. We have found LSA to be highly responsive to meeting our unique needs in learning and development. Their passion for high levels of customer satisfaction and quality align very closely with our core values.
Kudos to LSA Global for the program that they provided my team. It was exactly what I wanted, and your team did a great job of engaging our group and providing a solid introduction to key
Project Management skill sets.”
Laura McHugh
Director , EH&S
Gilead Sciences, Inc.
"We selected LSA over a handful of
other providers to assist with a key business imperative. LSA
added value every step of the way throughout the entire sales,
design, implementation, and follow-up process. Their customized
approach exceeded expectations, and we are excited about global
implementation across our offices in more than 100 countries.
LSA’s unique approach is an added game changer, and I recommend
them to anyone looking to get high quality results.”
Eric Mugele
Executive Director
Global learning
Grant Thornton International Ltd.
"Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a
Management Development Program that was designed and customized to support our company's strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that's looking for a trusted training and development partner."
Janice Passarello
Director of Human Resources
Harmonic Inc.
"LSA is an instrumental
training outsourcing partner in helping us to build
management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with."
Margaret M. Mader
Vice President, Human Resources
Hyperion Solutions Corporation
"Hyperion has a commitment to lifelong learning. LSA helps us provide the right
business sales training,
management training programs, and
leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content."
Sarah Parks
Senior Project Manager
Hyperion Education Services
"In the Next Generation
Management Development courses, I was trained with skills
and tools that have made me and my team more productive,
motivated, and successful at communicating with other
departments."
Kevin Ashman
Firmware Engineering Supervisor
International Game Technology
"The Next Generation
Management
Development courses have helped me communicate more
effectively with my peers and teammates. By utilizing
effective communication techniques such as clarifying and
confirming, and asking open ended questions, I have been
able to clarify and understand information in situations
where I would have otherwise asked limited questions and
made false assumptions."
Robert Breckner
Firmware Engineering Manager
International Game Technology
"A key to performance
improvement is strongly linked to cultivating the proper
type of motivation. Since the
performance management training, I have been
much more focused on identifying and discussing how our
actions in Engineering create value to IGT’s success.
So far, the feedback has been positive. The group
appears to be more accountable for their actions, and victim
loop reactions are less frequent. The value
proposition for me and those groups we work with is better
teamwork, higher spirits, and a better outlook for things to
come in the future (renewed enthusiasm)."
Stewart Thoeni
Mechanical, HW Engineering Director
International Game Technology
"We consistently receive positive feedback about the quality of the LSA programs and LSA facilitators. We recognize and appreciate the hard work LSA always goes through to meet our specific requirements. Thank you for regularly going above and beyond to design solutions to meet our needs. Your support and dedication, both on the strategic and tactical side, have been outstanding!"
Anna Meyer
Leadership Development Organizational Excellence and Development
Intuit, Inc.
"The LSA Global team was very
receptive and flexible to our needs every step of the way.
Their staff and facilitator demonstrated attention to
detail, responsiveness, and professional courtesy. The
participants were thrilled with the outcome and rated the
Constructive Debate workshop and the facilitator as
‘Excellent’. I’d highly recommend working with the LSA
Global team to meet your professional development needs."
John Mastrorilli
FRDP Leader
Intuit, Inc.
"For our go to
training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!"
Elizabeth Siebert
Director, Organizational Excellence & Development
Intuit, Inc.
"Working with LSA Global has
proven to be extremely valuable and worthwhile. LSA
understands our business, has deep expertise in content
areas, and tailors the programs to deliver great results.
The facilitator was extremely knowledgeable about
Working Globally with India and her energy
and passion made the session interesting, fun, and enjoyable
for all that attended. The participants walked away
extremely pleased along with highly useful practices and
tools. I would highly recommend LSA Global to any company
that has partners or offices in India."
Glenn McGillivray
Human Resources Business Partner
Intuit, Inc.
"I see the return on
investment coming at several levels. Our line
supervisors reported rapid drops in escalated calls
after we implemented the call center training
programs. Scores on key customer survey questions
showed improvement, especially among call centers
with less experienced reps. And our turnover costs
have been significantly reduced, mainly because the
simulations in these programs give our new hires
such a clear picture of what it takes to succeed in
this job. And, the most important return is that we
are seeing more complimentary letters from our
customers and service representatives that are more
satisfied with their jobs."
Senior Director
Insurance Company
"I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much
basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs."
Phyllis Moracco
HR Director
JSR Micro
"LSA helped to meet the needs of my
teams within a very narrow timeframe. My team walked away
with highly useful
management tools and practices. LSA saved
us time in delivering the right solution for our specific
needs."
"LSA's approach has certainly brought value to Knight Ridder Digital. They were laser focused on our goal and determined to meet all of our needs. Their flexibility and commitment were keys in making our program successful."
Dipik Rai
Director of Marketing
Knight Ridder Digital
