Training RAI: Relevance. Adoption. Impact™

Like most business leaders, we believe that training should "make sense" from a business, budget, and cultural perspective.

Unfortunately too many learning initiatives (up to 90% by some accounts) fail, are over budget, or provide no lasting or tangible business outcome.

How can you be different?

To ensure that learning solutions are set up to succeed, we use a simple, yet powerful, framework with our clients. It is called Training RAI™.  The model has three core principles:

1. Training should be Relevant.

2. Training should be Adopted.

3. Training should make an Impact.
    

These training best practices are based upon the concept that training should be treated as a change initiative, not an event if you want training to be an effective tool in changing behavior, performance, and business results.  The three main components are:

1. Relevance
   For business alignment to occur, each learning solution should be highly relevant to three key stakeholders (1) The Business, (2) Leadership (including your boss and his peers), and (3) Your Target Audience.  We call this 3x3 Relevance.
    

2. Adoption:
   The new skills, knowledge, and behaviors must be consistently adopted.  Without on-the-job application, a disconnect will occur between learning objectives (skills and knowledge) and performance objectives (desired results).
    
3. Impact: 
   The business impact needs to be measured.  Contrary to popular belief, this can be done quickly and easily.  Measurement is a key component to driving accountability for execution and providing actionable feedback for follow-on coaching. 

Overall, the model starts with Relevance.  The greater the 3x3 Relevance, the more you need to invest in Adoption and Impact.  The lower the 3x3 Relevance, the more you need to challenge the value of investing in a learning solution.

LSA Global has proven experience helping clients design and implement effective learning strategies that increase revenue, decrease costs, and increase productivity.  If you would like to learn more about how to use the LSA Training RAI™ model to ensure that you are getting the results that you desire, please contact us.

Related Links:

• LSA Global Learning Maturity Continuum™: From basic to advanced.
   
• LSA Global Solution Spectrum™: From Training Solutions to Business Solutions.
   
• LSA Transfer of Training™ Methodology: From Learning Objectives to Performance and Business Results.
   
• LSA Strategy to Results™ Methodology: From Assessment to Measurement - A proven 6-Step Process to achieve lasting results.
   
• LSA 5Ri™ Methodology: What it takes to make learning stick.