HR Business Acumen Skills for Internal HR Professionals

Master strategies for developing relationships with internal business units and internal executive decision-makers.

Description:

Most HR professionals find it difficult to effectively influence business unit executives.  Our research shows that 75% of business unit leaders perceive HR and HR professionals as transactional and administrative workers incapable of helping them meet their key business priorities.  This perception is driven from a lack of HR Business Acumen Skills.

Before executives or senior directors will be open to partnering with an HR professional on any significant project, they need to understand how the project or service will specifically impact their overall corporate goals.

Before you arrive at the Business Acumen Skills for Internal HR Professionals workshop, you prepare information on an actual business unit or executive that you would like to influence.  Then, you spend two or three days with a former corporate officer (e.g., CEO, CFO, CIO) who consults on the current state of the business and on the specific strategies needed going forward.  The strategies include three key phases:

  • Identify your target customer’s goals, objectives, and strategies including the operating issues that constrain the achievement of their market and business performance.

  • Link a unique, Human Resources solution to your target partner’s business issues, strategy, and financial goals to provide compelling internal business value.

  • Articulate the unique and compelling business value of your solution to business unit leaders and executives.

Our executive facilitator serves as “the client” throughout the Business Acumen Skills for Internal HR Professionals workshop. Together, you analyze your company’s annual report, financial reports, and industry analyst reports to identify crucial issues affecting your potential business partner. You get an in-depth look at financial concepts such as ROI, time to market, and the time value of money. After analyzing your customized case, you prepare for and practice conducting executive level meetings using your target business partner.

Outline:

While Business Acumen Skills for Internal HR Professionals workshop is customized for each client, the general outline is as follows:

  • Review your internal customer’s point of view, the pressures they are under, and how they make decisions.
  • Review key financial statements and how they interact with a particular focus on the competitive landscape and trend analysis.
  • Review secondary research sources for both public and private companies.
  • Generate questions that you can use to move horizontally and vertically throughout the organization.
  • Practice primary research questioning to validate your financial and secondary research with a CXO leader.
  • Use comparative analysis and ratios to help identify business issues and solution opportunities.
  • Role play live opportunities with our CXO leaders.

Outcomes:

As a result of attending the Business Acumen Skills for Internal HR Professionals workshop, you will master strategies for developing relationships with internal business units and internal executive decision-makers as you learn to:

  • View the customer (both external and internal) customer from a business perspective to identify and solve critical business issues.
  • Identify a broader range of opportunities/needs based on your business based value proposition.
  • Create business value for your ideas through an analysis and application of financial and business information.
  • Understand how to maximize the business and financial value of your solution.
  • Identify and justify the financial impact of your solution.
  • Position your solution as part of a strategic investment that supports executive-level needs, such as increased revenue, greater profitability, greater inventory controls, and higher return on assets.

Target Audience:

Human Resource professionals who need increased business acumen skills to understand business drivers to more effectively influence executives and senior management to be successful.

To speak with an LSA Expert to learn about program customization and delivery options onsite at your company, please contact us.

Related Information

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VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

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LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

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LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

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Hyperion

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
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Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

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