5 Ways To Influence Your Corporate Culture Toward Higher Performance

A finger points to Excellence on a performance rating chart

Not a company on this earth would opt for anything less than excellent performance from their employees if it were merely a choice they could make. And, yet at some level, isn’t it?

Striving for a high performing culture is something we should all try to do…especially when the stakes are so high in terms of how business results are improved when levels of performance and, congruently, engagement are increased.

Here are five ways you can influence your corporate culture toward ever higher performance:

1. Establish a performance management system that works. You will know it is working when employees believe that the performance evaluation process is relevant, fair, appropriate, useful, accurate and transparent. From our perspective it all starts with ensuring that everyone understands how their job success and failure is measured in a way that aligns with the overall corporate strategy.

2. Empower your employees to make decisions and suggestions for continuous improvement. You will know you are on the right track when employees feel empowered to make decisions that impact their work, are encouraged to find new ways of solving problems and have the freedom to improve important products, processes, and services.

3. Ensure that your customers and their best interests are truly the focus of all business activity. That means ensuring that your customers feel confident about the quality of your products and services, customer satisfaction is a company-wide priority, and that you are organized in a way to effectively help your customers to succeed.

4. Provide relevant development opportunities at all levels. This is especially important at the management level because your managers often set the tone. Give people a chance to learn and grow in a way that plays to their strengths and helps them to achieve their career goals.

5. Encourage an open culture with effective communication. To be effective, communication must easily and accurately flow up, down and sideways. That means ensuring company leadership has communicated a vision of the future that motivates each and every employee while keeping everyone well informed about issues going on within the company. It also means placing an emphasis on making collaboration between departments a priority.

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We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

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We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

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