3 Major Attributes New Managers Need to Have to Succeed

Do you have aspirations to move up the career ladder into a management position? Before you take that step to become a new manager, make sure you are really ready for the challenge of leading and managing others.

After more than two decades of designing and delivering new manager training to help our clients prepare their newly promoted individual contributors for success in management roles, we have identified three major attributes new managers need to succeed. Do you have what it takes? Take a look at your own behavior on the job. Measure yourself against these three new manager success factors to help you determine if management is for you:

  1. NEW MANAGER STRATEGY SUCCESS FACTOR
    How able are you to rise above the routine tasks and see the big picture?
    The best managers are not mired in the muck of the day-to-day routine. They are able to understand at a strategic level how what they do fits into the overall strategy and vision of the organization. They know how to plan for the future, gain the support of their team and implement a clear, effective and aligned strategy that gets results. Managers need to be able to look at a problem, envision the solution and break down the steps it will take to solve it with various stakeholders.From a strategy perspective, high performing new managers ensure that their teams trust them to set the right course, clearly understand their goals and accountabilities, and know how they fit into the future plans of the organization.
  2. NEW MANAGER CULTURE SUCCESS FACTOR
    How ready are you to hold yourself accountable?
    A new manager who expects their team to behave according to expectations should be ready to set the example of how to step up to challenges and get the job done, no matter how difficult. There will be projects that fail. Are you willing to own the successes as well as the failures…are you ready to adopt the old “buck stops here” mentality? The best managers understand that their success depends upon the success of the team. It is a new manager’s responsibility to lead the team to the goal and handle all the difficulties along the way. They do what they say they will do.From an organizational culture perspective, high performing new managers ensure that their teams know they will be recognized if they contribute to the organization’s success, believe that you, as their boss, are committed to making their organization a great place to work and feel that your people are your most important resource.
  3. NEW MANAGER TALENT SUCCESS FACTOR
    How well do you get along with and communicate with people?
    The best managers have a knack for understanding what makes others tick and for connecting with them in a meaningful way. They are able to flex their communication style to adapt to the preferred style of others. They have empathy and easily understand others’ feelings and motivations. They are simply very people savvy and, as a result, are well-liked and trusted by their co-workers.From a talent management perspective, high performing new managers ensure that their teams believe you, as their supervisor, are honest, trustworthy and demonstrate integrity. High performing new managers make certain their teams collaborate with each other while leveraging individual strengths and also provide professional growth and career opportunities for every member of their team.

True leaders know how to build a strong, capable team because they care about and understand the individuals on the team. True leaders see a problem and figure out a way to fix it. True leaders welcome challenges and ably shoulder responsibility because they are ambitious, confident and committed to their own growth.

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LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

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Samsung

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
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I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

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Hyperion

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

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